Segway scooter recall: Fall hazard has resulted in injuries

Segway is recalling about 220,000 scooters due to a fall hazard that has resulted in several injuries. 

Here’s what the U.S. Consumer Product Safety Commission has said about the recall:

Segway scooter recall 

Recalled items:

This recall involves all Segway Ninebot Max G30P and Max G30LP KickScooters.

The Max G30LP KickScooter is gray in color with yellow accents and the Max G30P is black in color with yellow accents. The brand name "ninebot" appears on the foot platform and the top of the handlebars. 

The model number is located on a label on the side of the foot deck.

Reason for recall:

Segway has received 68 reports of the folding mechanism failing, which has caused the handlebars or stem of the scooters to fold. 

Twenty injuries have been reported that range from cuts and bruises to broken bones. 

RELATED: Laundry detergent sold on Amazon recalled due to potentially deadly bacteria contamination

Sold at:

The scooters were sold at Best Buy, Costco, Walmart, Target and Sam’s Club nationwide and online at Segway.com and Amazon.com from January 2020 through February 2025 for between $600 and $1,000.

What they're saying:

"Over time, depending on riding conditions, the folding mechanism may require periodic checks and tightening," California-based Segway writes on its website. "No returns or replacements are involved."

What you can do:

If you own one of the included scooters, you’re advised to immediately stop using it and contact Segway. 

Segway may then issue you a free maintenance kit with tools and instructions for checking and tightening the folding mechanism and keeping it properly maintained.

You can contact Segway at at 800-914-6110 from 9 a.m. to 5 p.m. Monday through Friday, email at recall@segway.com, or online here.