Minneapolis residents say they haven't seen mail delivered to new apartment building

Mpls apartment residents frustrated over no mail

Residents at Pearl Apartments in Minneapolis are frustrated after not receiving mail for months at the newly constructed complex. FOX 9’s Babs Santos has the story.

MINNEAPOLIS (FOX 9) - In the three to four months that Minneapolis residents have called the Pearl Apartments their home on Chicago Avenue, many have told FOX 9 that as of Monday they have yet to receive any mail.

What they’re saying

"It’s extremely annoying, obviously, not getting your mail," resident Jeff Brummett said. "Sometimes we’re past due on our bills because we don’t get it in time."

According to residents, the USPS is not delivering their mail, because residents were told a key to the mailbox was lost.

It’s unclear if the lost key is truly to blame, and when reached on Monday, USPS was unable to shed any light on the situation.

"I think that’s a bunch of baloney, if you ask me," resident Katie Henning told FOX 9.

"That’s been the excuse for three months," Brummett said.

What’s next?

In a statement to FOX 9, the USPS says it has since resolved the delivery issues at Pearl Apartments since FOX 9 aired its story, with service resuming as soon as Oct. 29.

In the meantime, residents have been forced to take matters into their own hands.

"Every week we have to go to the post office to go get our mail, and that’s kind of ridiculous," Henning said.

"It’s an issue because everybody doesn’t have transportation," resident Maurice Buckingham said. "Some people are handicapped, some people don’t drive, some people can’t go to get mail as easy as others. It’s a bad deal."